Value Of A Smile

Value Of A Smile

Recently, I shook hands with three persons and on three different occasions.

They asked me the same age-old question, “Patrick, how’re you?”

While responding to the question, I was studying the body language of the first person.

Quite clearly, he had no interest in me.

The second person couldn’t wait for me to finish to start the real agenda – his agenda.

The third person was only interested to sell me his product.

Whichever way I changed the subject and whatever I said, somehow he was able to bring me back to his business.

On all three occasions, I was actually quite amused and could have burst out laughing.

I thought to myself, “What if I had replied, “I’m about to commit suicide,” would they have continued the conversation according to their agenda and line of thoughts?

I was sure the third person would sell to me with a greater sense of urgency.

I have been diligently studying the art of smiling and handshake for many years.

That, to me is a good start to making a good impression on others.

Done correctly, a positive relationship will start taking traction.

Otherwise, your relationship may just roll downhill.

Let me share with you three Masters of smiling and handshakes.

They are people who have made the greatest impact on me when they smile and held my hand on the first and subsequent meetings.

In 2002, my partner and I invited President Bill Clinton to deliver a lecture in Singapore.

During his visit, it was such a great experience to interact with him and observe a Master of smiling and handshake in action.

I could tell that he put in a lot of himself into every handshake.

He would hold the hands of total strangers longer than normal to make it special for the other party.

Stare into the other person’s eyes and give them his megawatt heartfelt smile.

It seemed like nothing could distract him during that moment.

It was not surprising that many people told me subsequently and with almost the same words, “When I shook his hands, I felt like the world had disappeared.

“It seems like there were only two of us facing each other.”

Another Master of handshake is Mr Alfred Wong, the Executive Chairman of Noel Holding, a publicly-listed company on Singapore Exchange.

Before he even held my hands, he made me feel like I’m a long lost friend and he had been waiting for a long time to see me.

I could feel warmth exuding from his smile and from every part of his being.

When he held on to my hand, it was not just a handshake.

It was like we were two brothers who met and were connected for a special purpose.

When he smiled at me, the smile went straight to my heart. It was an electrifying moment.

Last but not least, another Master of handshake is Dr David Lim, my ex- Senior Pastor.

I need to let you know that Dr Lim was a prodigy in school, having gone to University at the age of 15.

He started preaching shortly thereafter and while serving in the church, he completed his doctorate degree in a prestigious institution.

He is a very intelligent man and if I may add, a leader of many talents and accomplishments.

Before I shook his hands, I could feel his humility. A sense of sincerity that I’m important to him.

Dr Lim would not only shake my hands with passion and respect, he would also tilt his head and so gently bow to me.

He made me feel good about meeting him, and feel good about myself too.

When he asked, “How’re you?” I knew it was not a perfunctory question.

He meant it with all his heart and with only the best of intention.

He would look me into my eyes and wait.

He wanted to listen to me – I could feel it.

He would express care and concern and want to see if there were anything he could do for me.

He once told me, “When I shake hands with every person in church, I’ll pray for their well being in my heart.”


Model yourself after these three Masters when you smile and shake hands with every person you meet.

Replicate their magic and soon, you’ll find the world smiling more heartily, regularly, and longer at you.

Keep smiling with utmost warmth and friendliness until the world can’t help but smile back at you.


I hope this message will find a place in your heart.

By the way, I have also recorded other reflections.

Please ‘Like’ me on

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Please read my reflections and continue to teach me.

Life is FUNtastic!

About Patrick Liew
About Patrick Liew Patrick Liew MBA, MSc, BSc is the Managing Partner of Global Enterprise Exchange Pte. Ltd.. He is also the founder and director of Success Resources, arguably the world’s largest personal development seminar organiser and a major shareholder of a company, which is listed on the Australian Stock Exchange. He was previously the Executive Chairman and CEO of HSR Global Ltd., a publicly listed company on SGX-ST. Previously, he was the regional director of the Gartner Group, providing strategic advisory and planning services to governments, banks and MNCs. He was also the regional head of sales and marketing operation for Dow Jones Telerate. Patrick graduated with a BSc in Estate Management from Heriot Watt University, an MSc with emphasis in global business and marketing from The City University Of New York, and an MBA from Henley Business School / Brunel University. He has also earned more than nine other professional qualifications. Patrick is arguably the first person to develop a multimedia e-learning programme on entrepreneurship. He authored a Chinese book on business systems and was also the co-author of a Times Bookshop best-selling book. Patrick has conducted both ‘brick and mortar’ and online lessons for participants from more than 60 countries. He has also conducted keynote presentations in many international conferences, including being the first Singaporean to teach at the National Association of Realtors. Through his team at Success Resources, Patrick has organised educational conferences for prominent leaders such as President Bill Clinton, Prime Minister Tony Blair, Michael Porter, Richard Branson, Robert Kiyosaki, Donald Trump, and many other prominent leaders. Patrick provides leadership and advisory services to many professional and charity organisations. He is actively involved in supporting humanitarian, philanthropic and charity causes. He has organised three fund-raising events and in the process, help to set three national records in the Singapore Books Of Records. Patrick won the Entrepreneur Of the Year Award For Social Contribution, the Asia Pacific Entrepreneurship Award, and six other business awards. Patrick believes the best way to live your life is to live your life for others. The more you reach out to bless other lives, the richer and better your life will become. -------------------------------------------------------------------------------- A Personal Note to my Friends The articles that I post online; or what I term as Love Notes, are written with the purpose of inspiring readers to live at a higher plane in life. They are also meant to motivate those who are struggling in life and help them find handlers to overcome their conflicts and challenges. It is my ardent hope that we will form networks and alliances of like-minded people who will put to right many of the wrongs in our midst. Together, we will leverage on each other's resources and create a synergistic impact in making our world a better home. These articles are written as part of regular reflection about the vicissitudes of life. They are at best work in progress and at worst, grumblings, grouses, and gripings of a finite old man. I have deliberately decided NOT to delete many of the articles and pointers that I may not agree with or are outrightly wrong. This is to keep a record of how my personal ideas, beliefs, and values have evolved over time. In addition, I hope to encourage readers by letting them know that I also make mistakes and am struggling with many of the complexity and complication in life. As long as we hang on to hope and work on finding a solution, there will be light at the end of whatever tunnel we are in. I do not pretend to know everything or for that matter, anything of substance. In fact, the more I study, learn, and think about the vast wisdom and knowledge out there, the more I realised how little I know about life and the ways of life. Hence, I have always ended my article by asking readers to continue to teach me. For I, too, am a sojourner in the exploration of truth and the adventure of finding meaning, purpose, and significance for my existence. I am proud of and make no apology for being a Christian, albeit not the most exemplary one. I believe our Creator can lead and guide us to be the best that we can ever be. I bear full responsibility for the shortcoming and error in my life, including my words. The fault is entirely mine and not due to anyone else. Readers have and can exercise the power of choice. They can discard what will not work for them and adopt those that can propel them further and faster in the pursuit of better performance, outcomes, and fulfillment. If I have disappointed or hurt you in any way, form, or manner, I would like to apologise to you. Please do not hold them against me or whoever or whatever is related to me. There are much to pray about, learn, and do. And I'll work on them with a sense of urgency. I hold on to the belief that 'Anything worth doing is worth doing with passion and excellence'. I'll endeavour to live by it. Life is short. There's no dress rehearsal and neither can we turn back the clock to change the drama of life. Therefore, by the grace and power of our Creator, let's live a full life and live it to the fullest. May God bless you abundantly on the journey of life. Your online servant, Patrick Liew I hope this message will find a place in your heart. By the way, I have also recorded other reflections. Please 'Like' me on Visit my Inspiration blog at For my opinions on social affairs, please visit my Transformation blog at Please visit my website, Please read my reflection and continue to teach me. Life is FUNtastic!

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