The Two Hats Of An Entrepreneur 

As I was approaching the Immigration Counter, I couldn’t help studying how an officer was repeating the same announcement. 
“Please take out your computer and iPad. Remove your shoes. Belt off please.” 

I smiled and told her, “You have a tough job. Thanks for the hard work.”

She smiled in agreement, obviously pleased that a passenger has taken noticed of her and and shown his appreciation. 

I asked her, “Why don’t your airport authority record the announcement and broadcast it in different languages to make your job easier. It’ll make the communication more effective too.” 

Her immediate reply, “Yup! They should do it.” 

As she waved me to move forward, I noticed that she went back to her usual ritual. 

I was quite sure the thoughts of improving the system must have passed her mind. However, for reasons best known to her, she stuck on with the usual routine. 

In my training and mentorship programmes, I’ve always told my students to put on two different hats to do well in life and work. 

The two hats are – be a problem solver and a solution provider. 

They should aim to be a value plus and to exceed other people’s expectation. 

Deliver more values and run the extra miles for them. 

And build a track record for helping others to succeed in life. 

As a result, they will always be a desired and respected member of any organisation, community and society. 
I encourage my students to put on the two hats all the time and not only when they are at work or being assigned a task. 

By doing that, they will continue to improve their values quotient (VQ) and strengthen their performance and results. 

Just as importantly, they should also plan how they can value-add to others in the future. 

They should constantly ask themselves: 

“What are tomorrow’s problems we need to start resolving today? 

“What are tomorrow’s opportunities that we need to start capitalising on today?” 

By value-adding to whatever they set out to do and to the people around them, they can achieve a higher quality and more sustainable results. 

Better still, if they can provide massive amount of value-additions, they can attract greater opportunities and success to themselves. 

So, why don’t you put on the two hats right now and look around for ways to value-add to others? 

Go4It!
I hope this message will find a place in your heart.
By the way, I have also recorded other reflections.
Please ‘Like’ me on https://m.facebook.com/patrickliewsg
Visit my Inspiration blog at https://liewinspiration.wordpress.com/
For my opinions on social affairs, please visit my Transformation blog at http://hsrpatrickliew.wordpress.com/
Please visit my website, http://www.patrickliew.net
Please read my reflections and continue to teach me.
Life is FUNtastic!

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About Patrick Liew
About Patrick Liew Patrick Liew MBA, MSc, BSc is the Managing Partner of Global Enterprise Exchange Pte. Ltd.. He is also the founder and director of Success Resources, arguably the world’s largest personal development seminar organiser and a major shareholder of a company, which is listed on the Australian Stock Exchange. He was previously the Executive Chairman and CEO of HSR Global Ltd., a publicly listed company on SGX-ST. Previously, he was the regional director of the Gartner Group, providing strategic advisory and planning services to governments, banks and MNCs. He was also the regional head of sales and marketing operation for Dow Jones Telerate. Patrick graduated with a BSc in Estate Management from Heriot Watt University, an MSc with emphasis in global business and marketing from The City University Of New York, and an MBA from Henley Business School / Brunel University. He has also earned more than nine other professional qualifications. Patrick is arguably the first person to develop a multimedia e-learning programme on entrepreneurship. He authored a Chinese book on business systems and was also the co-author of a Times Bookshop best-selling book. Patrick has conducted both ‘brick and mortar’ and online lessons for participants from more than 60 countries. He has also conducted keynote presentations in many international conferences, including being the first Singaporean to teach at the National Association of Realtors. Through his team at Success Resources, Patrick has organised educational conferences for prominent leaders such as President Bill Clinton, Prime Minister Tony Blair, Michael Porter, Richard Branson, Robert Kiyosaki, Donald Trump, and many other prominent leaders. Patrick provides leadership and advisory services to many professional and charity organisations. He is actively involved in supporting humanitarian, philanthropic and charity causes. He has organised three fund-raising events and in the process, help to set three national records in the Singapore Books Of Records. Patrick won the Entrepreneur Of the Year Award For Social Contribution, the Asia Pacific Entrepreneurship Award, and six other business awards. Patrick believes the best way to live your life is to live your life for others. The more you reach out to bless other lives, the richer and better your life will become. -------------------------------------------------------------------------------- A Personal Note to my Friends The articles that I post online; or what I term as Love Notes, are written with the purpose of inspiring readers to live at a higher plane in life. They are also meant to motivate those who are struggling in life and help them find handlers to overcome their conflicts and challenges. It is my ardent hope that we will form networks and alliances of like-minded people who will put to right many of the wrongs in our midst. Together, we will leverage on each other's resources and create a synergistic impact in making our world a better home. These articles are written as part of regular reflection about the vicissitudes of life. They are at best work in progress and at worst, grumblings, grouses, and gripings of a finite old man. I have deliberately decided NOT to delete many of the articles and pointers that I may not agree with or are outrightly wrong. This is to keep a record of how my personal ideas, beliefs, and values have evolved over time. In addition, I hope to encourage readers by letting them know that I also make mistakes and am struggling with many of the complexity and complication in life. As long as we hang on to hope and work on finding a solution, there will be light at the end of whatever tunnel we are in. I do not pretend to know everything or for that matter, anything of substance. In fact, the more I study, learn, and think about the vast wisdom and knowledge out there, the more I realised how little I know about life and the ways of life. Hence, I have always ended my article by asking readers to continue to teach me. For I, too, am a sojourner in the exploration of truth and the adventure of finding meaning, purpose, and significance for my existence. I am proud of and make no apology for being a Christian, albeit not the most exemplary one. I believe our Creator can lead and guide us to be the best that we can ever be. I bear full responsibility for the shortcoming and error in my life, including my words. The fault is entirely mine and not due to anyone else. Readers have and can exercise the power of choice. They can discard what will not work for them and adopt those that can propel them further and faster in the pursuit of better performance, outcomes, and fulfillment. If I have disappointed or hurt you in any way, form, or manner, I would like to apologise to you. Please do not hold them against me or whoever or whatever is related to me. There are much to pray about, learn, and do. And I'll work on them with a sense of urgency. I hold on to the belief that 'Anything worth doing is worth doing with passion and excellence'. I'll endeavour to live by it. Life is short. There's no dress rehearsal and neither can we turn back the clock to change the drama of life. Therefore, by the grace and power of our Creator, let's live a full life and live it to the fullest. May God bless you abundantly on the journey of life. Your online servant, Patrick Liew I hope this message will find a place in your heart. By the way, I have also recorded other reflections. Please 'Like' me on https://m.facebook.com/patrickliewsg Visit my Inspiration blog at https://liewinspiration.wordpress.com/ For my opinions on social affairs, please visit my Transformation blog at http://hsrpatrickliew.wordpress.com/ Please visit my website, http://www.patrickliew.net Please read my reflection and continue to teach me. Life is FUNtastic!

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